Contractor Platform FAQ & Support
Browse our contractor platform FAQ for answers to common questions or contact ContractorPros Connect for support.
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Contractor Platform FAQ
How do I get started as a contractor?
Complete the online onboarding process, pass the background check, and sign the contractor agreement. Once approved, you can start accepting available orders immediately.
What types of work are available?
We offer opportunities in bookkeeping, new LLC filing, federal filing, sales tax filing, LLC compliance, and client follow-up services.
How much can I earn?
Pay rates vary by project type and complexity. You'll see the exact rate (hourly or per-project) before accepting any order. Most contractors earn between $25-$75 per hour depending on the work.
Can I work part-time or full-time?
You have complete flexibility. Accept as many or as few projects as you want based on your availability. There are no minimum hour requirements.
How long does the background check take?
Background checks typically take 2-3 business days. We'll notify you via email once your verification is complete.
When and how do I get paid?
Payments are processed weekly via direct deposit for all completed and approved work from the previous week.
Do I need specific certifications?
Requirements vary by project type. Some projects may require CPA licensure, bookkeeping certification, or specific experience. Each order listing shows required qualifications.
Can I decline an order after accepting it?
We encourage contractors to only accept orders they can complete. However, if circumstances change, contact support immediately. Frequent cancellations may affect your account standing.
How do I communicate with clients?
All client communication happens through the platform's messaging system. This keeps a record of all interactions and protects both parties.
What if I have questions about a specific order?
Use the order messaging system to ask questions before accepting. After acceptance, continue using the message thread to communicate with the admin and get clarification.
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