Accessibility Statement

We believe that digital accessibility is a fundamental right. Our team is dedicated to designing, developing, and maintaining a platform that can be used by people of all abilities. We follow recognized accessibility standards and incorporate feedback from our users to identify and address barriers.

If you encounter any accessibility barrier while using our Platform, we want to hear from you so we can resolve it promptly.

Our platform aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a widely accepted standard for web accessibility. These guidelines explain how to make web content more accessible to people with disabilities, including those who rely on screen readers, keyboard navigation, voice recognition software, and other assistive technologies.

While we work toward full conformance, we acknowledge that some areas of the Platform may not yet fully meet these standards. We are actively working to address known gaps.

We have implemented the following features to support accessible use of our Platform:

• Semantic HTML: Our pages are structured with proper heading hierarchies and semantic elements for screen reader compatibility.
• Keyboard Navigation: All interactive elements can be accessed and operated using keyboard-only navigation.
• Color Contrast: We maintain color contrast ratios that meet WCAG AA standards for text and interactive elements.
• Alt Text: Meaningful images include alternative text descriptions for screen reader users.
• Resizable Text: Our layout supports browser zoom and text resizing without loss of functionality.
• Form Labels: Form fields include descriptive labels and clear error messaging.
• Focus Indicators: Visible focus states help keyboard users track their position on the page.
• Responsive Design: Our Platform is designed to work across devices, screen sizes, and orientations.

Our Platform may integrate third-party tools, widgets, and content (such as video players, document viewers, and payment forms). While we select third-party providers that prioritize accessibility, we cannot guarantee that all third-party content fully conforms to WCAG standards. We work with our partners to encourage accessibility improvements and welcome reports of third-party accessibility issues.

Accessibility is an ongoing process, not a one-time achievement. Our commitment includes:

• Regular accessibility audits and automated testing of new and existing pages
• Incorporating accessibility requirements into our design and development workflows
• Training our team on accessibility best practices and inclusive design principles
• Monitoring user feedback to identify and prioritize accessibility improvements
• Staying current with evolving accessibility standards and guidelines

Your feedback is essential to helping us improve. If you experience any difficulty accessing our Platform, or if you have suggestions for improvement, please let us know. We take all reports seriously and will work to resolve issues as quickly as possible.

When contacting us about an accessibility issue, please include:

• A description of the specific issue or barrier you encountered
• The page URL or location where the issue occurred
• The device, browser, and assistive technology you were using (if applicable)
• Your preferred method of follow-up communication

If you need assistance completing a task on our Platform due to an accessibility barrier, please contact us and we will provide an alternative means of access.

To report an accessibility issue, request assistance, or provide feedback:

Contractor Pros Connect
5900 Balcones Drive, Suite 100
Austin, TX 78731
Email: contractorpros@theselfemployedlab.com

We will acknowledge your request within 2 business days and provide a resolution timeline where applicable.